Shipping policy
At Mast Cart, we are committed to providing a smooth and convenient shopping experience. This Shipping Policy explains how we process and deliver orders placed through our store.
Free Shipping Across India
We offer free shipping on all orders across India. There are no additional shipping charges at checkout.
Order Processing
- Orders are generally processed within 1–3 business days after the order is placed.
- Orders are not processed or delivered on Sundays or public holidays.
- Once your order has been shipped, you will receive the relevant shipping or tracking information, where available.
Delivery Time
After your order has been processed, delivery typically takes 3–7 business days, depending on your location and the courier service.
Delivery times may vary for remote or difficult-to-reach areas.
Delays
While we aim to deliver all orders within the estimated timeframe, unexpected delays may occur due to:
- Weather conditions
- Courier or logistics issues
- Public holidays
- Natural disasters
- High order volumes
- Other circumstances beyond our control
We appreciate your patience in such situations.
Incorrect or Incomplete Address
Please make sure that your shipping address, phone number, and other delivery details are accurate when placing your order.
Mast Cart is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.
Order Tracking
Where tracking is available, tracking details will be provided after your order has been shipped. You can use the tracking information to monitor your shipment's progress.
Damaged or Missing Packages
If your package arrives damaged or appears to be missing items, please retain the original packaging and shipping materials. Any applicable resolution will be handled according to our store policies.
Policy Updates
Mast Cart reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page.